The Consumer Awareness Program at Gulmi

The Department of Commerce, Supplies and Consumer Protection in collaboration with Consumer Forum Nepal organized a one-day Consumer Awareness Program on March 22, 2019, at Gulmi, Nepal. The objective of this program was to make consumers, business personnel, and other concerned agencies aware of their rights and responsibilities as per The Consumer Protection Act 2018.

The event was presided over by Mohan Pudasaini, a representative of the Department of Commerce, Supplies, and Consumer Protection. The program was attended by various stakeholders, including representatives from government bodies, industries, and consumer groups.

The program began with an overview of The Consumer Protection Act 2018, which is aimed at promoting and protecting the rights of consumers in Nepal. The act provides a legal framework for consumer protection and sets out the rights and obligations of both consumers and businesses.

Mr. Pudasaini emphasized the importance of consumer awareness in ensuring that consumers are able to make informed choices and protect themselves against unfair trade practices. He highlighted the various rights of consumers, such as the right to safety, right to information, right to choose, and right to be heard.

He also emphasized the responsibilities of businesses and industries, including providing accurate information about their products and services, ensuring the safety of their products, and addressing consumer complaints in a timely and efficient manner.

The program also included a panel discussion on various consumer-related issues, such as the importance of product safety, the role of consumer protection agencies, and the need for effective complaint redressal mechanisms. The panelists included representatives from various industries, consumer groups, and government bodies.